Faern Loyalty program

Faern Loyalty Program*

*Previously Arenas Loyalty Program

Collect valuable Faern points and benefit from various discounts and advantages before, during and after your vacations.

Faern Blue Status: For all guests staying at an Arenas or Faern Resort - more
Faern Gold Status: For all former shareholders and their descendants - more‍

Access your profile and your Faern points online

I have already received login details for my account: Log in

I have an account but I have forgotten my password: Forgotten your password?

I am interested in joining: Register Now

Collect Faern points

Value	CHF 250.- spent = 1 Faern point
What counts as pendings?	Overnight stays in Swiss resorts (Arosa, Crans-Montana, Sils-Maria, Wengen) ‍Meals Hotel extras (ex: drinks and wellness treatments)
Visibility	Three days after the end of your stay on your online profile
Book directly	You collect Faern points when you book your holiday in Switzerland directly at the hotel (by e-mail, telephone, hotel website or reception)

Redeem Faern points

Please indicate at the time of reservation that you wish to pay with Faern points.

Cash Value	1 Faern point = CHF 10.-
Validity	Blue Status: 3 years from the date of issue (departure from the resort) Gold Status: no expiration date
Redeem	Directly at check out in all four properties. Maximum of 50% of the hotel bill can be paid with points (including all hotel services)
Cash payment	Excluded in all cases

Advantages during your holidays

The benefits of the loyalty program at the resorts are listed below.

Blue statusGold status

Further questions?

If you have any questions, please do not hesitate to contact us by e-mail to rewards@arenasresorts.com.

The General Terms and Conditions of the loyalty program can be found here:

General Terms and conditions