Faern Loyalty program

Faern Loyalty Program*

*Previously Arenas Loyalty Program

Collect valuable Faern points and benefit from various discounts and advantages before, during and after your vacations.

  • Faern Blue Status: For all guests staying at an Arenas or Faern Resort - more
  • Faern Gold Status: For all former shareholders and their descendants - more

Access your profile and your Faern points online

I have already received login details for my account: Log in

I have an account but I have forgotten my password: Forgotten your password?

I am interested in joining: Register Now

Collect Faern points

CHF 250.- spent = 1 Faern point
What counts as pendings?

Overnight stays in Swiss resorts (Arosa, Crans-Montana, Sils-Maria, Wengen)
Hotel extras (ex: drinks and wellness treatments)

Three days after the end of your stay on your online profile
Book directly
You collect Faern points when you book your holiday in Switzerland directly at the hotel (by e-mail, telephone, hotel website or reception)

Redeem Faern points

Please indicate at the time of reservation that you wish to pay with Faern points.

Cash Value
1 Faern point = CHF 10.-

Blue Status: 3 years from the date of issue (departure from the resort)

Gold Status: no expiration date

Directly at check out in all four properties. Maximum of 50% of the hotel bill can be paid with points (including all hotel services)
Cash payment
Excluded in all cases

Advantages during your holidays

The benefits of the loyalty program at the resorts are listed below.

Further questions?

If you have any questions, please do not hesitate to contact us by e-mail to rewards@arenasresorts.com.

The General Terms and Conditions of the loyalty program can be found here:

General Terms and conditions

House of Faern

Join the House of Faern, our vibrant community of nature-loving, altitude-living folks (expect gorgeous photos)

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