FAQ Altein, Arosa

Last updated: 01-10-2026

Who Altein, Arosa is for

Who is Altein, Arosa suited to?

Altein, Arosa suits families, ski holidays, couples, wellness guests and active summer holidays. The 4-star hotel is 500 m from Arosa station and 600 m from the Arosa-Weisshorn cable car, and has 126 rooms, including 10 Family Rooms and a Family Suite, a 950 m² wellness area, one of the largest in Arosa, included for hotel guests, and the Alpensand Panoramic Restaurant on the top floor. HotellerieSuisse lists the hotel's specialisations as families, snowsports, wellness and spa, hiking and biking.

Is Altein, Arosa suitable for families with children?

Yes, Altein, Arosa has 10 Family Rooms of 25 m² for up to 4 people, a Family Suite of 40 m² for up to 5 people and 16 connecting rooms; cots for children up to 3 are free. Children up to 5 stay in their parents' bed or a cot and eat free of charge, and children aged 6 to 11 pay CHF 10 for breakfast and CHF 25 for half board per night. The hotel has a playroom, a games room with pool table, table tennis, pinball and video games, and a cinema room with weekly film nights. In winter the free ski school for kids is included, in summer the Arosa Card with mountain railways, rope park and the Untersee lido, and in summer the hotel offers guided tours to the Arosa Bear Sanctuary. There is no supervised kids club.

Is Altein, Arosa suitable for a ski holiday with children?

Yes, at Altein, Arosa children aged 4 to 17 get one free half-day group lesson per night on stays of 2 nights or more. The voucher is handed out at check-in and redeemed at the Swiss Ski and Snowboard School Arosa or the ABC Snowsports School Arosa; lessons usually run from 10:00 to 12:00 or from 14:00 to 16:00. The Arosa-Weisshorn cable car valley station is 600 m or 9 minutes on foot from the hotel. Sledges can be hired at the hotel for CHF 8, and after a day on the slopes the indoor pool is at 32 °C. The offer runs from 02-12-2026 to 04-04-2027. Details on the free ski school for kids page.

Is Altein, Arosa suitable for a ski holiday?

Yes, Altein, Arosa holds the HotellerieSuisse snowsports specialisation, but it is not a ski-in, ski-out hotel. The Arosa-Weisshorn cable car valley station is 600 m or 9 minutes on foot from the hotel, the Hörnli gondola in Innerarosa 2.8 km, and a free ski bus stops near the hotel. From there you reach the 225 km of slopes of Arosa Lenzerheide. Ski passes are sold at reception, skis and boots stay in the lockable ski room with 186 boot warmers, and hotel guests get 15 % off ski equipment at Carmenna Sport. After skiing the saunas are open from 14:00 and the indoor pool until 19:00. The winter season runs from 02-12-2026 to 04-04-2027. More on the alpine skiing page.

Is Altein, Arosa suitable for couples?

Yes, for couples Altein, Arosa has 54 Comfy Double Mountain View rooms of 18 m² with a balcony and 8 Deluxe Corner Balcony rooms of 26 m² with a balcony and bathtub. On Friday the wellness area opens from 19:00 to 21:00 as Night Spa for adults only. Massages start at CHF 75 for 25 minutes and an 80-minute aroma massage costs CHF 190; the hotel has no couples treatment room. In the evening you can dine at the Alpensand Panoramic Restaurant on the top floor with its terrace, and in winter the Alchemilla Parlour Bar opens Wednesday to Sunday from 17:30. See the rooms page.

Is Altein, Arosa suitable for a wellness weekend?

Yes, at 950 m² the wellness area at Altein, Arosa is one of the largest in Arosa, with an indoor pool and lazy river at 32 °C, in summer an outdoor pool at 23 °C, two saunas, a steam bath, an infrared cabin and a cold plunge pool; for hotel guests it is included in the room rate. It is open daily from 08:30 to 19:00, the sauna and steam bath from 14:00, and on Friday the Night Spa for adults runs from 19:00 to 21:00. Massages start at CHF 75 for 25 minutes. Rooms start at CHF 110 per night in summer and CHF 150 in winter, room only. More on the wellness and spa page.

Wellness and spa

Can I use the wellness area at Altein, Arosa as a day guest, and what does a day pass cost?

Yes, day guests can use the wellness area at Altein, Arosa with a day pass, subject to availability. Adults pay CHF 26 in summer and CHF 35 in winter, children aged 4 to 15 pay CHF 19 in summer and CHF 24 in winter. Please book ahead at info@altein.ch or +41 81 378 86 86. For regular visits there are 5-visit and 10-visit passes as well as season passes. Full details are on the wellness and spa page.

How big is the wellness area at Altein, Arosa, and what does it include?

At 950 m², the wellness area at Altein, Arosa is one of the largest in Arosa and lies on the garden side of the hotel. It has an 18 x 4.5 m indoor pool at 32 °C with a lazy river and a bubble zone, a 14 x 5 m outdoor pool at 23 °C in summer, a textile sauna and a textile-free sauna at 90 °C each, a steam bath at 60 °C, an infrared cabin, a cold plunge pool at 18 °C, a relaxation room and a fitness room. Massages take place in 2 treatment rooms. More on the wellness and spa page.

How big and how warm are the pools at Altein, Arosa?

The indoor pool at Altein, Arosa measures 18 x 4.5 m, is 120 cm deep and is kept at 32 °C, as is the lazy river. The outdoor pool measures 14 x 5 m, is 120 to 140 cm deep, is kept at 23 °C and is heated by solar energy. The indoor pool is open throughout the hotel season, the outdoor pool in summer only. Details are on the indoor pool page.

Is the outdoor pool at Altein, Arosa open in winter?

No, the 14 x 5 m outdoor pool at Altein, Arosa, kept at 23 °C, is open in the summer season only. In winter you can use the indoor pool at 32 °C with its lazy river.

Is access to the wellness area included in the room rate at Altein, Arosa?

Yes, for hotel guests at Altein, Arosa the indoor pool, the outdoor pool in summer, the saunas, the steam bath and the fitness room are included in the room rate. Massages and treatments are charged separately, from CHF 75 for 25 minutes.

What are the opening hours of the wellness area at Altein, Arosa?

The wellness area at Altein, Arosa is open daily from 08:30 to 19:00. The sauna and steam bath run from 14:00. On Fridays the Friday Night Spa runs from 19:00 to 21:00, for adults only.

Are there age restrictions in the wellness area at Altein, Arosa?

There is no minimum age in the wellness area at Altein, Arosa, but children up to 12 must be accompanied by an adult. Small children wear swim nappies in the pool. Children may use the saunas and the steam bath with an adult. The fitness room is open from age 14, and the Friday Night Spa from 19:00 to 21:00 is for adults only.

Does Altein, Arosa have a fitness room?

Yes, Altein, Arosa has a 20 m² fitness room in the wellness area, open from 08:30 to 19:00. It has a treadmill, an indoor bike, a rowing machine and a cross trainer, is open from age 14 and is included for hotel guests.

Which massages and treatments does Altein, Arosa offer, and what do they cost?

Massages at Altein, Arosa start at CHF 75 for a 25-minute back and neck massage. A classic full-body massage costs CHF 120 for 50 minutes and CHF 180 for 80 minutes, a hot stone massage CHF 130 for 50 minutes. In winter there is an après-ski massage and in summer a hiking massage, each 30 minutes for CHF 85. The full list is in the guest portal at faernarosa.guestservices.ch.

Should I book massages at Altein, Arosa in advance?

Yes, it is best to book massages at Altein, Arosa before you arrive or at reception when you check in, on +41 81 378 86 86 or at info@altein.ch. The spa has 2 treatment rooms, with 3 therapists in winter and 2 in summer.

Restaurants and bars

Which restaurants and bars are there at Altein, Arosa?

Altein, Arosa has 2 restaurants and a bar. The Alpensand Panoramic Restaurant on the top floor serves Italian food and wood-fired pizza, with 80 seats inside and 40 on the terrace; snacks are served from 12:00 to 18:00, pizza from 16:00 to 22:00 and the à la carte menu from 18:00 to 22:00. Zus Brasserie on the lower ground floor serves the breakfast buffet and the 4-course half-board menu of Swiss cuisine, with dinner from 18:00 to 20:30. The Alchemilla Parlour Bar is open in winter only and serves drinks. Alpensand and Zus Brasserie are closed from 27 September to 2 December and from 4 April to 11 June. More on the restaurants and bars page.

Is the Alpensand Panoramic Restaurant at Altein, Arosa open to non-residents?

Yes, the Alpensand Panoramic Restaurant on the top floor of Altein, Arosa is open to the public and no reservation is needed. It is open Sunday to Thursday from 11:00 to 23:00 and Friday and Saturday from 11:00 to 01:00. It serves Italian food and wood-fired pizza, and the terrace has 40 seats with views over Arosa. Dogs are welcome in the Alpensand.

Can I order pizza to take away at Altein, Arosa?

Yes, the Alpensand Panoramic Restaurant at Altein, Arosa also sells its wood-fired pizza to take away. Pizza is served daily from 16:00 to 22:00.

Is breakfast included at Altein, Arosa?

Whether breakfast is included at Altein, Arosa depends on the rate you book. For room-only bookings the breakfast buffet costs CHF 25 per person per day. It is served in Zus Brasserie, Monday to Saturday from 07:00 to 10:00 and on Sunday from 07:00 to 10:30. Children aged 6 to 11 pay CHF 10 per night for breakfast, children up to 5 eat breakfast free of charge.

What time is breakfast served at Altein, Arosa?

The breakfast buffet at Altein, Arosa is served Monday to Saturday from 07:00 to 10:00 and on Sunday from 07:00 to 10:30 in Zus Brasserie.

Does Altein, Arosa offer half board?

Yes, half board at Altein, Arosa includes the breakfast buffet and a 4-course dinner menu in Zus Brasserie and costs CHF 50 per adult per day; drinks are not included. If you prefer to dine at the Alpensand Panoramic Restaurant one evening, CHF 20 per person is credited to your bill. Children aged 6 to 11 pay CHF 25 per night for half board, children up to 5 eat free of charge.

Can the restaurants at Altein, Arosa cater for dietary requirements?

Yes, Zus Brasserie and the Alpensand Panoramic Restaurant at Altein, Arosa offer vegetarian, vegan and gluten-free dishes. The Alpensand has a children's menu. Please let the hotel know your requirements when you book or when you arrive.

Is there a dress code at the restaurants at Altein, Arosa?

No, there is no dress code at the Alpensand Panoramic Restaurant, Zus Brasserie or the Alchemilla Parlour Bar at Altein, Arosa.

When is the Alchemilla Parlour Bar at Altein, Arosa open?

The Alchemilla Parlour Bar at Altein, Arosa reopens on 02-12-2026 and runs in winter only. It is open Wednesday to Sunday from 17:30 and closed on Monday and Tuesday. The bar on the lower ground floor has 70 seats, serves drinks only and has live music.

Families and children

Are there family rooms at Altein, Arosa?

Yes, Altein, Arosa has 10 Family Rooms of 25 m² for up to 4 people and one Family Suite of 40 m² for up to 5 people, with a bathtub. In addition, 16 connecting rooms are available on request: 8 Comfy Double Mountain View rooms and 8 Deluxe Corner Balcony Rooms. A baby aged 0 to 5 sleeps in a cot or in the parents' bed and does not count towards occupancy. All categories are on the rooms page.

Are baby cots and high chairs available at Altein, Arosa?

Yes, baby cots for children up to 3 are free of charge at Altein, Arosa, and high chairs are available on request. The hotel does not provide extra beds. Please give your children's ages when you book.

Is there childcare or a kids' club at Altein, Arosa?

Altein, Arosa has no supervised kids' club and no babysitting. Throughout the season, children can use the playroom, the games room on the lower floor with a pool table, table tennis, pinball and video games, and the cinema room with weekly film nights. In summer the hotel offers guided tours to the Arosa Bear Sanctuary, and in winter children aged 4 to 17 get one free half-day ski lesson per night on stays of 2 nights or more.

What do children pay for accommodation and meals at Altein, Arosa?

Children up to 5 stay free of charge at Altein, Arosa in a cot or in the parents' bed, with breakfast and half board included. Children aged 6 to 11 count towards room occupancy and pay for meals only: CHF 10 per night for breakfast or CHF 25 per night for half board. From age 12, adult rates apply.

How does the free children's ski school at Altein, Arosa work?

At Altein, Arosa every child aged 4 to 17 gets one free half-day group lesson for each night of a stay of 2 nights or more, valid from 02-12-2026 to 04-04-2027. A family staying 5 nights has 5 lessons per child. You receive a voucher at check-in and redeem it at the Swiss Ski and Snowboard School Arosa or the ABC Snowsports School Arosa. Lessons usually run from 10:00 to 12:00 or from 14:00 to 16:00, in German, English or French, with children grouped by age and ability. Places are limited in the busiest weeks, so book early. Full details are on the free ski school for kids page.

Location and getting there

Where exactly is Altein, Arosa?

Altein, Arosa is at Alteinstrasse 33, 7050 Arosa, at 1,726 m above sea level between the Obersee and Untersee lakes. Arosa station is 500 m or 8 minutes on foot away, and the Arosa-Weisshorn cable car valley station is 600 m or 9 minutes. Directions and contact details are on the contact and access page.

Which part of Arosa is Altein, Arosa in, and do I need a car?

Altein, Arosa lies between the Obersee and Untersee lakes, close to the station. On foot you reach Arosa station in 8 minutes (500 m), the Arosa-Weisshorn cable car in 9 minutes (600 m), the Obersee in 5 minutes (300 m) and the Untersee lido in 11 minutes (800 m). Innerarosa is about 3 km away and the Hörnli gondola 2.8 km. In winter a free ski bus stops near the hotel, and in summer the local bus is free with the Arosa Card. If you arrive by train, you do not need a car in Arosa.

Is Altein, Arosa on a lake?

Altein, Arosa lies between Arosa's two lakes: the Obersee is 300 m or 5 minutes on foot away, the Untersee lido 800 m or 11 minutes. In summer, pedalo and boat hire on the Obersee and entry to the Untersee lido are included with the Arosa Card. More on the Obersee page.

How do I get to Altein, Arosa?

By train, take the SBB to Chur and change there to the Rhaetian Railway to Arosa; from Zurich HB the journey takes about 2.5 hours, the Chur to Arosa line alone 63 minutes. From Arosa station it is 500 m or 8 minutes on foot to Altein, Arosa. By car, take the A13 motorway to Chur and then the mountain road to Arosa, about 30 km and around 40 minutes. From Zurich the drive takes about 2 hours.

What is the nearest airport to Altein, Arosa?

The nearest airport is Zurich Airport (ZRH). By car it takes about 2 hours to Arosa. By train you travel via Zurich HB and Chur, and the journey from Zurich HB takes about 2.5 hours. From Arosa station it is 500 m or 8 minutes on foot to the hotel.

Does Altein, Arosa offer a shuttle from the station or the airport?

No, Altein, Arosa does not offer a shuttle, an airport transfer or a luggage service. Arosa station is 500 m from the hotel, 8 minutes on foot.

Is there parking at Altein, Arosa?

Yes, Altein, Arosa has a garage and outdoor parking, both charged and not included in the room rate. The garage costs CHF 9 per night in summer and CHF 16 in winter, an outdoor space CHF 6 per night in summer and CHF 9 in winter. The garage has a maximum vehicle height of 1.95 m. Garage spaces are assigned, outdoor spaces are free choice, and you can reserve ahead or arrive without a reservation. There is no coach parking and no valet service.

Is there EV charging at Altein, Arosa?

Yes, Altein, Arosa has two EV charging stands in the garage. A full charge costs CHF 25. You can use your own charging card if the provider matches, or a card from reception against a CHF 50 deposit, which is refunded when you return it.

Winter and skiing

How close is Altein, Arosa to the ski lifts, and is it a ski-in, ski-out hotel?

Altein, Arosa is not a ski-in, ski-out hotel. The Arosa-Weisshorn cable car valley station is 600 m from the hotel, 9 minutes on foot, and the Hörnli gondola is 2.8 km away. A free ski bus stops near the hotel. From the Weisshorn you reach the 225 km of slopes in Arosa Lenzerheide. Skis and boots stay overnight in the lockable ski room with 186 boot warmers.

How many kilometres of slopes can I reach from Altein, Arosa?

From Altein, Arosa you reach the Arosa Lenzerheide ski area with 225 km of prepared slopes: about 87 km blue, 110 km red and 28 km black. One ski pass covers Arosa and Lenzerheide. The Arosa-Weisshorn cable car is 600 m from the hotel. More on the alpine skiing page.

Is there a ski and boot room at Altein, Arosa?

Yes, Altein, Arosa has a lockable ski room for hotel guests only, with 186 boot warmers and a separate boot drying room. There are no lockers. You can also store sledges there; in summer the same room serves as the bike room.

Can I buy ski passes at Altein, Arosa?

Yes, ski passes for the Arosa Lenzerheide ski area are available at reception at Altein, Arosa. One ski pass covers Arosa and Lenzerheide with 225 km of slopes.

Where can I hire ski equipment near Altein, Arosa?

You can hire skis and boots from the sports shops in Arosa; Carmenna Sport gives guests of Altein, Arosa 15% off ski equipment. Reception can help you plan.

Are there ski lessons for adults in Arosa?

Yes, adults book ski lessons in Arosa directly with the Swiss Ski and Snowboard School Arosa or the ABC Snowsports School Arosa. Group lessons start at CHF 48 per lesson and are taught in German, English and French. For children aged 4 to 17, lessons are free for guests of Altein, Arosa on stays of 2 nights or more. More on the ski school page.

Where can I go sledging near Altein, Arosa?

At Altein, Arosa you can hire a sledge for CHF 8. Arosa has 3 sledging runs with a total of 4.7 km, all free to use; the most popular run goes from Prätschli to the Obersee, which is 300 m from the hotel. The Prätschli run is floodlit and can be used at night, and the Arosa Bus night express goes up every evening. On Thursdays the Kulm gondola runs from 18:00 to 21:00 for the floodlit run at Tschuggen. More on the sledging and night sledging pages.

Can I go snowshoeing, cross-country skiing or winter hiking from Altein, Arosa?

Yes, Arosa has marked snowshoe routes, more than 60 km of prepared winter walking paths and a cross-country network for classic and skating technique. The cross-country pass covers the trails and the cross-country ski bus, and includes the facilities at Maran and Isel. At Maran, 2.1 km from Altein, Arosa, there is a floodlit night trail on Wednesday and Friday until 21:00. Routes and starting points are on the snowshoe hiking, cross-country skiing and winter hiking pages.

What other winter activities are there near Altein, Arosa?

The Ochsenbühl sports ground, 400 m or 6 minutes on foot from Altein, Arosa, has a 96 x 58 m open-air ice rink, curling and the indoor ice sports hall. Other options are ski touring, tandem paragliding, the Märligondel for children and the Arosa Bear Sanctuary, which opens on Thursday afternoons in winter. More on the ice skating, curling and ski touring pages.

Summer and activities

Is Altein, Arosa a bike and hiking hotel?

Yes, HotellerieSuisse has certified Altein, Arosa with specialisations in biking, hiking, snowsports, wellness and spa, and families. The hotel has a lockable bike room for hotel guests only, where you can charge e-bikes overnight, and a bike wash station 200 m from the hotel. E-bikes can be hired through the hotel and its partners. There are more than 200 km of hiking trails around Arosa, and in summer the mountain railways are included with the Arosa Card. More on the summer hiking and e-bike tours pages.

Can I store my bike or e-bike at Altein, Arosa?

Yes, Altein, Arosa has a lockable bike room for hotel guests only, open daily from 07:00 to 22:00. You can charge e-bikes there overnight. A bike wash station is 200 m from the hotel.

Which sports facilities does Altein, Arosa have in summer?

In summer Altein, Arosa has a padel court, a tennis court, a boccia lane and an 18-hole minigolf course. Padel costs hotel guests CHF 30 per hour or CHF 45 for 90 minutes, non-residents CHF 40 per hour, and rackets CHF 5; play runs from 09:00 to 16:30. Keys, rackets and balls are available Monday to Friday at reception and on Saturday and Sunday at Arosa Tourism, Poststrasse 27. The tennis court costs CHF 15 per hour, and boccia and minigolf are free for hotel guests. More on the sports facilities and padel pages.

Which summer activities are there near Altein, Arosa?

Around Altein, Arosa there are more than 200 km of hiking trails. Nearby are the Rope Park Arosa (600 m, 8 minutes on foot), the Untersee lido (800 m), the Obersee with pedalos (300 m), the start of the Squirrel Trail (1.2 km) and Golf Club Arosa (1.8 km). Mountain railways, the rope park (equipment hire excluded), the lido and pedalos are free with the Arosa Card. More on the rope park, Squirrel Trail and lake swimming pages.

What is the Arosa Card, and what does it include?

The Arosa Card is a free guest card that guests of Altein, Arosa receive at check-in in summer from the first night, on payment of the local guest tax. It includes the Arosa-Weisshorn cable car, the Hörnli-Express gondola, the Urdenbahn, the Rhaetian Railway between Arosa and Lüen-Castiel, the local bus, the rope park, the Skill Center, pedalo and boat hire on the Obersee, the Untersee lido, the indoor ice sports hall, chipping golf, the driving range at Golf Club Arosa and the Eggahuus local history museum. It gives reduced entry to the Arosa Bear Sanctuary and the Hochwang archery park and 30% off bike transport on the mountain railways. Not included are bike transport, equipment hire at the rope park and driving range balls. There is no Arosa Card in winter; the dates for summer 2027 have not been published yet. More on the Arosa Card page.

Does Altein, Arosa offer guided activities?

In summer Altein, Arosa offers guided tours to the Arosa Bear Sanctuary; reception has the dates. There are no guided tours in winter; instead, children aged 4 to 17 get one free half-day ski lesson per night on stays of 2 nights or more. The hotel has no guided hiking programme; reception helps you plan hikes, bike tours and excursions, and the Arosa Bikeschool offers guided bike tours.

Pets

Are dogs allowed at Altein, Arosa?

Yes, dogs are welcome at Altein, Arosa with prior approval, for CHF 25 per dog per night. Dogs stay in rooms on the 1st and 2nd floors, not in the Family Suite; larger dogs need a larger room category. A dog bed and bowl are provided in the room. At check-in you sign a dog agreement, and dogs must be on a lead outside the room.

Where are dogs allowed inside Altein, Arosa?

Dogs are welcome in the Alpensand Panoramic Restaurant at Altein, Arosa. They are not allowed in Zus Brasserie, so not at breakfast, or in the wellness area.

Booking and your stay

How much does a night at Altein, Arosa cost?

In summer a night at Altein, Arosa costs from CHF 110, room only, and in winter from CHF 150, also room only. The price depends on season, room category and travel dates. Hotel guests have the wellness area included, in winter the free children's ski school on stays of 2 nights or more, and in summer the Arosa Card. The local guest tax of CHF 6 per person per night from age 12 is added. Current prices are in the online booking.

How do I book a room at Altein, Arosa?

You can book a room at Altein, Arosa online, by email at info@altein.ch, by phone on +41 81 378 86 86 or at reception. Special requests can be added in the comment field when you book online.

What is the Faern loyalty programme?

The Faern loyalty programme, which Altein, Arosa takes part in, has 4 tiers: Blue, Silver, Gold and Platinum. Full details are on the loyalty page.

Can I cancel or change my booking at Altein, Arosa?

Yes, at Altein, Arosa you can cancel or change free of charge up to 3 days before arrival in summer and up to 14 days before arrival in winter. Some rates have longer deadlines, up to 30 days. The terms of your rate are shown when you book and in your confirmation. A credit card is required as a guarantee at booking.

Can I book more than one room at a time?

Yes, you can book up to 9 rooms at a time online at Altein, Arosa. For 10 rooms or more, group rates and conditions apply; please contact sereina.schorr@altein.ch.

Which payment methods does Altein, Arosa accept?

Altein, Arosa accepts Visa, Mastercard, American Express, Maestro, Twint, the REKA Card and REKA cheques, the cheques up to 50% of the bill. Payment is in Swiss francs. A credit card is required as a guarantee at booking.

How much is the local guest tax at Altein, Arosa?

The local guest tax at Altein, Arosa is CHF 6 per person per night from age 12. In summer it gives you the Arosa Card.

What are the check-in and check-out times at Altein, Arosa?

At Altein, Arosa rooms are ready from 15:00, and check-out is by 10:00. Early check-in is possible on request, subject to availability. Late check-out is also available on request, subject to availability: until 12:00 it is free of charge, until 14:00 it costs CHF 80, and from 14:00 the full day rate applies. If your room is not ready when you arrive, you can leave your luggage and use the wellness area straight away.

Can I get into Altein, Arosa if I arrive late?

Yes, you can arrive at Altein, Arosa at any time of day or night. Reception is staffed from 07:00 to 22:30; outside these hours the duty receptionist can be reached on +41 81 378 86 86. If you arrive after 22:30, please let the hotel know in advance.

Which room types are there at Altein, Arosa?

Altein, Arosa has 126 rooms in 9 categories:

• Cosy Single: 7 rooms, 16 m², 1 person.
• Cosy Single Mountain View: 4 rooms, 18 m², 1 person, with balcony.
• Comfy Double: 18 rooms, 18 m², 2 people.
• Comfy Double Mountain View: 54 rooms, 18 m², 2 people, with balcony.
• Maxi Triple Mountain View: 20 rooms, 22 m², 3 people, with balcony.
• Deluxe Corner Room: 4 rooms, 22 m², 3 people, with bathtub.
• Deluxe Corner Balcony Room: 8 rooms, 26 m², 3 people, with balcony and bathtub.
• Family Room: 10 rooms, 25 m², 4 people.
• Family Suite: 1 suite, 40 m², 5 people, with bathtub.

All categories with photos are on the rooms page.

Do the rooms at Altein, Arosa have a balcony?

At Altein, Arosa 4 categories have a balcony: Cosy Single Mountain View, Comfy Double Mountain View, Maxi Triple Mountain View and Deluxe Corner Balcony Room. All balconies face the quiet side of the hotel. Cosy Single, Comfy Double, Deluxe Corner Room, Family Room and Family Suite have no balcony.

Which rooms at Altein, Arosa have a bathtub?

At Altein, Arosa the Deluxe Corner Room, the Deluxe Corner Balcony Room and the Family Suite have a bathtub. All other categories have a walk-in shower.

What is in the rooms at Altein, Arosa?

All rooms at Altein, Arosa have a coffee machine, mountain water, a safe, bathrobes and slippers, a 50-inch television without smart TV functions and free Wi-Fi. There is no air conditioning. At reception you can get a free shaving kit, a toothbrush for CHF 1 and toothpaste for CHF 3, as well as drinks and snacks to take to your room and a pillow menu.

Is smoking allowed at Altein, Arosa?

Smoking is not allowed anywhere inside Altein, Arosa, including all rooms. You may smoke on the room balconies and on the terrace of the Alpensand Panoramic Restaurant.

Is Altein, Arosa wheelchair accessible?

Altein, Arosa has one wheelchair-accessible room in the Comfy Double category and 2 guest lifts. Please contact the hotel before booking on +41 81 378 86 86 so that the room can be reserved for you and your requirements discussed.

Does Altein, Arosa have meeting rooms?

Yes, Altein, Arosa has 2 rooms for meetings: the Weisshorn Room of 45 m² for up to 15 people and the Movie Room of 79 m² for up to 50 people in theatre style, with a projector and flipchart. The two rooms cannot be combined. Please send enquiries to sereina.schorr@altein.ch. More on the meetings and events page.

Can Altein, Arosa host weddings or private celebrations?

Altein, Arosa does not offer civil wedding ceremonies. Private celebrations are possible as an exclusive hire of the whole hotel with its 126 rooms, on request; please contact sereina.schorr@altein.ch.

About the hotel

What is Altein, Arosa?

Altein, Arosa is a 4-star lifestyle hotel in Arosa, Graubünden, and part of the Faern Hotels and Resorts Collection. The building was constructed from 1914 to 1916 as a sanatorium and renovated in 2022. It has 126 rooms, a 950 m² wellness area with indoor and outdoor pools, and the Alpensand Panoramic Restaurant on the top floor. The hotel sits at 1,726 m above sea level between the Obersee and Untersee lakes, 500 m from Arosa station.

What makes Altein, Arosa different from other hotels in Arosa?

Altein, Arosa is a former sanatorium, built between 1914 and 1916 and renovated in 2022. The hotel has a 950 m² wellness area, one of the largest in Arosa, with an indoor pool and lazy river at 32 °C and, in summer, an outdoor pool at 23 °C, included in the room rate for hotel guests, and the Alpensand Panoramic Restaurant on the top floor, which is also open to non-residents. The hotel sits between the Obersee and Untersee lakes, 500 m from the station and 600 m from the Arosa-Weisshorn cable car, and in winter the kids ski school is free for hotel guests staying 2 nights or more.

What was Altein, Arosa called before?

Altein, Arosa was previously called Arenas Resort Altein and then Faern Arosa; today it is called Altein, Arosa and belongs to the Faern Hotels and Resorts Collection. The hotel has no connection with Sunstar Hotel Arosa or the Sunstar group.

Is Altein, Arosa open all year?

No, Altein, Arosa is a seasonal hotel. The winter season 2026/27 runs from 02-12-2026 to 04-04-2027, and the summer season 2027 opens on 11-06-2027. The hotel is closed between seasons. For information call +41 81 378 86 86.

Which languages are spoken at Altein, Arosa?

The team at Altein, Arosa speaks German and English.

Is there Wi-Fi at Altein, Arosa?

Yes, Wi-Fi at Altein, Arosa is free throughout the hotel and in all rooms.

Is Altein, Arosa part of a hotel group?

Yes, Altein, Arosa is part of the Faern Hotels and Resorts Collection, with 3 hotels in the Swiss Alps: Altein in Arosa, Schweizerhof in Sils Maria and Victoria Lauberhorn in Wengen.

Which certifications does Altein, Arosa hold?

Altein, Arosa holds the Swisstainable Level I (Committed) certification from Switzerland Tourism, valid until 30-09-2028. HotellerieSuisse has certified the hotel with specialisations in snowsports, hiking, wellness and spa, biking and families. The outdoor pool is heated by solar energy.

Märligondel

What is the Märligondel in Arosa?

The Märligondel is an evening fairy-tale ride for children on the Arosa-Weisshorn cable car on selected winter evenings, with stories told in the cabin, in German in past seasons. The meeting point is the sales hall of the Weisshornbahn valley station, 600 m or about 9 minutes on foot from Altein, Arosa. In winter 2025/26 the ride departed at 17:45 on 29 January, 12 February and 19 February 2026, at CHF 5 per child, paid in cash, with no registration needed. The dates and time for winter 2026/27 have not been published yet, and reception can confirm them before the evening. More on the Märligondel page.

Arosa Bear Sanctuary

How do I get from Altein, Arosa to the Arosa Bear Sanctuary?

The Arosa Bear Sanctuary (Arosa Bärenland) is 2.4 km from Altein, Arosa, at 2,000 m above sea level by the middle station of the Arosa-Weisshorn cable car. It cannot be reached by car: take the first section of the cable car from the valley station, 600 m or 9 minutes on foot from the hotel, or walk for about 53 minutes. The sanctuary is the first bear sanctuary in Switzerland and is home to 4 bears. In winter 2026/27 it is open from 03-12-2026 to 25-03-2027 on Thursdays from 13:00 to 16:00. More on the Arosa Bear Sanctuary page.

Is Altein, Arosa a partner hotel of the Arosa Bear Sanctuary, and what does entry cost?

Yes, Altein, Arosa is an official partner hotel of the Arosa Bear Sanctuary and offers guided tours to the sanctuary in summer, not in winter. Entry costs CHF 12 for adults and CHF 6 for children; with the Arosa Card in summer you pay CHF 5 and CHF 3. These prices cover entry only, and the cable car is charged separately. Reception gives you the current opening times and helps you plan the visit.

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